Privacy Policy

• Information you provide directly, such as your name, email address, phone number, property address, and project details when you submit a quote request or contact form.
• Automatically collected information, such as your IP address, browser type, device type, and pages visited, gathered through cookies and similar tracking technologies.
• Information from advertising and analytics partners, including Google and Meta (Facebook/Instagram), as described in Section 3 below.

• To respond to quote requests and schedule services.
• To communicate with you about your project, including estimates, appointment reminders, and follow-ups.
• To improve our Site, marketing, and service offerings.
• To run and measure the performance of advertising campaigns.
• To comply with legal obligations and protect against fraud or misuse of our Site.

We use third-party advertising and analytics tools, including Google (Google Ads, Google Analytics) and Meta (Meta Pixel, for Facebook and Instagram advertising), to measure how visitors use our Site and to show our ads to people who may be interested in our services.

These tools may use cookies, pixels, and similar technologies to:

• Track which pages you visit and actions you take on our Site (such as submitting a quote request).
• Show you Gorilla Service Pros ads on other websites, apps, or platforms based on your prior visit to our Site ("remarketing" or "retargeting").
• Measure the effectiveness of our ad campaigns, including which ads led to a quote request or conversion.
• Build similar-audience or lookalike targeting based on visitor patterns, without identifying you individually to us.

Google and Meta may combine information collected through their tools with other data they hold about you, in accordance with their own privacy policies:

• Google Privacy Policy: policies.google.com/privacy
• Google Ads data usage: policies.google.com/technologies/ads
• Meta Privacy Policy: facebook.com/privacy/policy

You can opt out of interest-based advertising from these providers directly:

• Google Ads personalization: adssettings.google.com
• Meta ad preferences: facebook.com/adpreferences/ad_settings
• Industry-wide opt-out: optout.aboutads.info and optout.networkadvertising.org

You can also control cookies through your browser settings, including blocking or deleting cookies. Blocking cookies may affect how the Site functions.

• Service providers who help us operate our business, such as our field service software, payment processor, and marketing platforms.
• Advertising platforms (Google, Meta) for the purposes described in Section 3.
• Independent contractors performing your requested Services, limited to the information needed to complete the job.
• Government authorities, when required by law or to protect our legal rights.

• You may opt out of marketing emails or texts at any time by following the unsubscribe instructions included, or by contacting us directly.
• You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the information in Section 9.
• Residents of certain states may have additional rights under applicable state privacy laws; we will honor valid requests consistent with those laws.

• Email: info@gorillaservicepros.com
• Mail: Gorilla Service Pros, LLC, 1847 S Main Street, Gainesville FL, 32601